Victoria Road

Privacy Policy

Victoria Road Private Day Nursery | Stretford, Manchester
Last updated: 24 October 2026
1. Introduction

At Victoria Road Private Day Nursery, we recognise the importance of protecting personal information and respecting the privacy of children, parents, carers, staff and visitors.

We are committed to handling personal data responsibly, securely and transparently in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how personal information may be collected, used, stored and protected when you visit our website, contact the nursery or use our childcare services.

Protecting children's privacy and maintaining the trust of families are central to our approach.

2. Who We Are

Victoria Road Private Day Nursery is a childcare and early years education provider based in Stretford, Greater Manchester.

Nursery contact details
Victoria Road Private Day Nursery
122 Victoria Road
Stretford
Manchester
M32 0AD
Telephone: 0161 864 4122
Website: https://www.victoriaroadprivatedaynursery.co.uk/

For data protection enquiries, please contact the nursery using the details above.

3. Personal Information We May Collect

Depending on how you interact with the nursery, we may collect and process the following categories of personal information.

Website and Contact Enquiries

When you contact us through our website, telephone or other communication channels, we may collect:

  • Your name and contact details.
  • Your email address and telephone number.
  • Information included in your enquiry.
  • Your child's age or childcare requirements, where voluntarily provided.
  • Relevant correspondence concerning your enquiry.

Nursery Registration and Childcare Records

When a child is registered with the nursery, additional information may be required, including:

  • The child's name, date of birth and home address.
  • Parent and carer contact information.
  • Emergency contact details.
  • Medical information, allergies and dietary requirements.
  • Additional educational or support needs.
  • Authorised collection arrangements.
  • Attendance and childcare records.
  • Funding, payment and invoicing information.
  • Information necessary for safeguarding and child welfare.

Some of this information may be classified as special category personal data and requires additional protection under data protection law.

Website Usage Information

When you visit our website, certain technical information may be collected through website technologies, including:

  • IP address and approximate location.
  • Browser and device information.
  • Pages visited and navigation activity.
  • Website performance and usage information.
  • Cookie preferences, where applicable.

Our website uses third-party analytics technologies, which are explained further below.

4. How We Use Personal Information

We process personal information for legitimate and clearly defined purposes connected with providing childcare, managing nursery operations and responding to enquiries.

These purposes may include:>

  • Responding to questions from parents and carers.
  • Managing childcare applications and registration.
  • Providing safe and appropriate childcare.
  • Maintaining emergency contact and medical records.
  • Supporting children's learning and development.
  • Meeting safeguarding and child protection responsibilities.
  • Administering payments, funding and nursery accounts.
  • Communicating important nursery information.
  • Maintaining website security and functionality.
  • Understanding website performance where permitted.

We do not use personal information for purposes that are incompatible with the original reason for collection unless permitted by law.

5. Our Lawful Bases for Processing

Under UK GDPR, organisations must identify a lawful basis for processing personal data.

Depending on the circumstances, Victoria Road Private Day Nursery may rely on:

Contractual necessity: Where processing is required to provide agreed childcare services or take steps before entering into a childcare agreement.

Legal obligation: Where information must be processed to comply with applicable legal duties, including relevant childcare, safeguarding, employment or financial recordkeeping requirements.

Legitimate interests: Where processing is necessary for appropriate nursery administration, communication or security, provided those interests are not overridden by individuals' rights and freedoms.

Consent: Where we request freely given, specific and informed permission for particular activities, such as certain uses of photographs or non-essential website tracking.

Vital interests: Where processing is necessary to protect someone's life in an emergency.

Where special category information is processed, such as relevant health information, we will also identify an appropriate additional condition under Article 9 of UK GDPR and any applicable requirements under UK law.

We assess the appropriate lawful basis according to the particular processing activity.

6. Children's Privacy and Safeguarding

Children's personal information deserves particular care and protection.

We collect and use information about children only where there is a legitimate childcare, educational, administrative, safeguarding or legal reason to do so.

Access to children's records should be restricted to authorised individuals who require the information to perform their responsibilities.

We do not publish children's confidential records, medical details or private family information on our public website.

Where photographs or videos featuring children are used, we follow applicable privacy, safeguarding and photographic permission procedures.

We take appropriate steps to ensure that children's information is not disclosed or used inappropriately.

7. Photographs, Videos and Media Consent

Photographs and videos may be used to document nursery activities, support children's learning or communicate with families.

Public use of identifiable images of children, including on the website or social media, is subject to appropriate safeguarding considerations and an identified lawful basis.

Where consent is the lawful basis, parents or those with appropriate parental responsibility may withdraw that consent.

Withdrawal does not make earlier lawful processing unlawful, but we will consider appropriate action regarding continued use of the relevant material.

We do not authorise the unauthorised use of children's images for AI-generated impersonation, facial recognition datasets or misleading synthetic content.

8. Cookies and Website Analytics

Our website uses cookies and related technologies to support website functionality and understand visitor activity.

These may include:

Essential cookies: Technologies required for core website functions and remembering privacy preferences.

Google Analytics: A website analytics service that helps us understand visitor activity and website performance.

Statcounter: A website analytics service used to understand traffic and visitor interactions.

Where cookies or similar technologies are non-essential, we will seek the required consent before using them.

For further information about cookies and how to manage your preferences, please read our Cookie Policy.

9. Sharing Personal Information

We may share relevant personal information with authorised third parties where necessary, lawful and appropriate.

Depending on the circumstances, these may include:

  • Local authorities and relevant education services.
  • Ofsted and other authorised regulatory bodies.
  • Health professionals and emergency services
  • Safeguarding agencies and statutory authorities.
  • Childcare funding and administrative providers.
  • IT, website hosting and secure data-processing providers.
  • Professional advisers where appropriate.

We do not sell children's or families' personal information to advertisers or data brokers.

Where third-party organisations process personal information on our behalf, we take appropriate steps to ensure suitable data protection arrangements are in place.

10. Data Security

We take the security of personal information seriously.

Appropriate organisational and technical measures are used to reduce the risk of unauthorised access, loss, alteration or disclosure.

These measures may include access controls, secure record storage, staff confidentiality procedures, system maintenance and safeguarding policies.

Although reasonable measures are taken to protect personal information, no internet-based system can guarantee absolute security.

11. How Long We Keep Personal Information

Personal information is retained only for as long as necessary for the purpose for which it was collected, including applicable legal, safeguarding, educational, financial and regulatory requirements.

Different categories of information may have different retention periods.

For example, childcare records, safeguarding information, financial records and general website enquiries may be subject to different retention requirements.

Records are securely deleted, destroyed or anonymised when they are no longer required, subject to any applicable legal obligations.

Further information about specific retention periods may be requested directly from the nursery.

12. International Data Transfers

Some website, hosting or technology providers may process personal information outside the United Kingdom.

Where personal data is transferred internationally, we will ensure that an appropriate transfer mechanism or safeguard is in place where required by UK data protection law.

13. Your Data Protection Rights

Under UK data protection law, individuals may have the right to:

  • Request access to their personal information.
  • Ask for inaccurate information to be corrected.
  • Request deletion of personal information in certain circumstances.
  • Request restrictions on particular processing activities.
  • Object to certain uses of personal information.
  • Request data portability where applicable.
  • Withdraw consent where processing is based on consent.
  • Raise concerns about how personal information is handled.

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, please contact the nursery using the contact details provided in this policy.

We will respond to requests within the timescales required by law.

14. Automated Decision-Making and Artificial Intelligence

Victoria Road Private Day Nursery recognises the importance of responsible technology use and the protection of personal information.

Our public website includes an AI Content Policy explaining our approach to AI-assisted search, content attribution and responsible reuse of website information.

We do not intend for public website content to expose confidential children's records or sensitive family information to AI systems.

Any use of AI tools involving personal information must be assessed for compliance with applicable data protection and safeguarding requirements.

15. External Websites

Our website may contain links to external websites, including educational resources, social media platforms and public organisations.

These websites operate under their own privacy policies and data protection practices.

We encourage visitors to review the privacy information provided by third-party websites before sharing personal information.

16. Complaints and the Information Commissioner's Office

If you have concerns about how Victoria Road Private Day Nursery handles personal information, please contact us so that we can investigate and respond appropriately.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Information Commissioner's Office

Website: https://ico.org.uk/

Telephone: 0303 123 1113

We encourage individuals to contact us directly where possible so that concerns can be addressed promptly.

17. Changes to This Privacy Policy

We may review and update this Privacy Policy to reflect changes in legislation, nursery operations, technology or data protection practices.

The most recent version will be published on this website with an updated revision date.

We recommend that visitors review this page periodically.

18. Contact Victoria Road Private Day Nursery

For questions about this Privacy Policy, personal information or data protection rights, please contact:

Victoria Road Private Day Nursery
122 Victoria Road
Stretford
Manchester
M32 0AD
Telephone: 0161 864 4122
Website: https://www.victoriaroadprivatedaynursery.co.uk/
Contact the Nursery